August 1st. My phone stopped charging.
It took me some time before I figured that out. It was 47%.
First I thought I hadn’t put it on the charger, so I tried again. Then it was 23%. I assumed I hadn’t plugged it in well, so I made it sure it was plugged in well. I ended up with a critical 15%.
Maybe the cable was broken? I bought a new cable. 7%.
Okay, it must be the electricity plug. So I bought a new plug. 2%
Maybe it needs to be an official Apple charger? So I went out and bought that one. Those are expensive suckers. The phone was now dead.
I called the Apple Store in Holland. Could I please make an online appointment to visit their store?
Come again? An online appointment? I needed the phone fixed right now, because I am flying back to Lebanon.
Try Apple Lebanon, they said.
I tried Apple Lebanon. They don’t do phones. I kid you not.
So I went to the local repair man.
“It’s the battery,” he said with authority, and he replaced it with a new one.
That worked for a day or 3, and then we were back at 0%.
“Maybe that was a faulty battery,” he mused, slightly less confident, and replaced it with yet another battery.
That worked for a day or 3, as I saw it slowly drain in front of my eyes to 0%.
“Hmmmmm,” he wondered, now seriously confused, “could it be the part between the battery and the charge plug?” and so he changed that part.
A day of a functioning phone. And then it slowly drained again.
I decided to go to a more reputable phone repair store downtown. They’ve got several branches, over 6 employees in a store, people lining up and valet parking to deal with the flow of customers. That must be a sign of professionalism.
They didn’t take any half measures. The battery got replaced (yet again), the part between the plug and the battery as well, and some other small chip processor type of thing. A whopping $210! But hey, you want your phone to work, right?
And it worked a bit longer, although I could not quite understand why the phone never really charged beyond 75%. Even after 24 hours on the plug. And then it didn’t charge beyond 53%.
Back to the store. “We’ll fix it,” they said with confidence, as I dropped it off. Yeah. Right.
Today I called them. Yes, it was ready for pick up.
So I drove to the store, where I retrieved my phone with a mere 23%.
“No, I said I’d pick it up if it were a 100%.”
“But I swear it works. It was a 100% when they dropped it off.”
“That’s what you said before.”
“Ya wallah Madam it work.”
We came to an understanding. I would go shopping for an hour, and if I would return, they’d swear, it would be a 100%.
And so I went shopping.
And I came back after an hour.
And it was 26%.
The manager now took charge.
“Tomorrow, you come pick it up, and it is fixed. If not, your money back.”
Tomorrow. Can’t wait.