There is a drive in this country, that aims to complicate matters to the utmost. If things are simple, or could be simple, then it needs to be made difficult. Online banking in Lebanon is a prime example for this.
I have been banking online for a number of years now with my bank in Holland, and never really ran into any problems. I can withdraw from my account and deposit it to whomever and whenever I like, as long as I have funds. Not so in Lebanon. Online banking still requires me to go to the bank in person, which defeats the whole purpose of an online bank. See here and here.
Today, I can add another post to this list of ‘how can we make matters more complicated with online banking’.
I have an account on which I receive my salary (a current account), and a savings account, because I do not get any interest on the checking account. Today, I decided to move money from my current account to my savings account. All goes well, until I must push the last button to say I agree with the transaction.
Then I get this warning:
I try again. Same warning. I call the bank.
“Ah, yes, there is only one day a month when you can transfer money.”
Come again? One day a month?
“Yes, but I can give you some tips on how to circumvent this problem. If you can come to your branch then . . . .”
No I cannot come to my branch. That is why I have an online account!
“Oh. Sorry. No, then I cannot help you.”
One day a month! ONE DAY A MONTH that I can transfer money from one account to another within the same bank and the same branch, both of which are mine. Can you believe this?